Home / Support / Roadside Assist

Emergency

Roadside assist.
We're coming.

+603 8084 0000

24/7 · Tow, replacement vehicle, accident assist

What to do

Step by step.

01

Call our 24/7 hotline

Call the hotline number above immediately. Our dispatcher will log your location and assign the nearest response team.

02

Stay safe

Move your vehicle to the shoulder if possible. Turn on hazard lights. Do not stand behind the vehicle.

03

We arrive within 1 hour

Klang Valley response: under 60 minutes. Outside KV: best effort, typically 90 minutes. A replacement vehicle is dispatched simultaneously.

04

We handle everything

Insurance claim, tow, repair coordination — all managed by Hawk. You just need to sign the incident report.

1-Hour Response

Guaranteed in Klang Valley. Best effort nationwide.

Replacement Vehicle

Dispatched same time as the recovery team. No downtime.

Full Claim Support

We handle the insurer. You just sign the report.